DELIVERY & RETURNS

Delivery  

Orders placed after 12pm, will be dispatched the following working day.

UK Express (1 Working Day): FREE 

EU Economy (1-2 Weeks): FREE 

EU Express (1-5 Workings Days): £2.95 

Worldwide Economy (2-4 Weeks): FREE 

Worldwide Express (3-5 Workings Days): £5.95 

Returns 

Thank you in advance for shopping with us! We are sure you will be happy with your purchase but for any reason you may not be, we are here to help.

You have 14 calendar days to return an item from the date you received it. To return please email us on: info@ruelighting.co.uk

Please specify the reason of return in the email and once authorised we will send you the returns address or offer to collect the parcel from you (This cost will be deducted from the refund).

If the order for some reason is damaged or faulty, we will pick up free of charge.

The item must be in its original packaging, this includes all accompanying parts, such as instructions, screws and fittings that were included in the order.

If the item is not returned in original packaging, a 20% re-stocking fee will be applied.

Please allow 5-10 working days for your refund. The refund will be to the original payment method.

We will beat and like for like price / quote. Please send the competing price to info@ruelighting.co.uk for us to work our magic.